Job Description
Start your career with no experience required! Urban Support Services is hiring enthusiastic individuals for our customer service team in Birmingham. Enjoy weekly pay, comprehensive training, and a supportive environment. Perfect for students, career changers, or anyone seeking flexible work. Join our mission to deliver exceptional service while building valuable skills.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process orders and resolve basic account issues
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve escalations
- Adhere to company policies and quality standards
- Complete all assigned training modules
Qualifications
- No prior experience necessary
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and strong work ethic
- Ability to work flexible shifts including weekends
- Passion for helping others