Job Description
Start your career tomorrow with Coastal Connect Solutions! We're urgently hiring motivated individuals for entry-level customer service roles in Austin, TX. No experience required – we provide comprehensive training and growth opportunities. Join our dynamic team and build valuable skills while supporting clients across Texas. Immediate start available for candidates with strong communication skills and a positive attitude.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic product/service issues with clear guidance
- Document interactions accurately in CRM systems
- Meet daily performance metrics for response time and resolution
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
Qualifications
- No prior experience necessary
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer proficiency (typing, navigation)
- Ability to work flexible shifts including weekends
- Positive attitude and eagerness to learn
- Must pass background check and drug screening