Job Description
Join our award-winning team at Jacksonville Growth Partners and kickstart your career with comprehensive paid training! We're seeking motivated individuals for our entry-level Customer Service Specialist program, where you'll develop industry-leading skills in client relations, problem-solving, and digital tools. No experience required – just bring your enthusiasm and commitment to excellence. Our 8-week onboarding program includes hands-on mentorship, certification opportunities, and clear pathways to advancement. Enjoy competitive benefits, flexible scheduling, and a collaborative environment designed to help you thrive. Apply today to transform your potential into a rewarding career in Jacksonville's thriving business landscape!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Master company products/services through structured training modules
- Resolve client inquiries with professionalism and empathy
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service processes
- Meet performance metrics while maintaining quality standards
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Ability to adapt in fast-paced, training-intensive environments
- Customer-focused mindset with problem-solving aptitude
- Reliable attendance and punctuality
- Valid Florida driver's license (if local travel required)
- Pass background check and drug screening