Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! No experience required—comprehensive training provided. We're seeking motivated individuals passionate about delivering exceptional customer experiences in Oklahoma City's growing tech sector. Enjoy competitive pay, benefits, and clear career advancement paths within GlobalTech Solutions.
What You'll Gain:
- 4-week paid training program covering industry standards
- Mentorship from senior team members
- Certification opportunities
- Growth into specialist or leadership roles
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues using proprietary systems
- Document interactions in CRM software
- Collaborate with cross-functional teams
- Meet daily performance metrics
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent communication skills
- Basic computer proficiency
- Problem-solving aptitude
- Ability to work flexible hours
- Passion for customer service
- No prior experience required