Job Description
Join our dynamic team at Urban Growth Partners and kickstart your career with no experience required! We're seeking motivated individuals for our entry-level customer service roles offering weekly pay and comprehensive training. Perfect for recent graduates or career changers, this position provides a stable foundation in customer relationship management with growth opportunities into team leadership and specialized roles.
Why Join Us?
- Weekly paychecks for immediate financial flexibility
- Free industry certifications upon completion of training
- Clear career progression path with 6-month reviews
- Comprehensive health benefits (medical, dental, vision)
- Modern downtown New Orleans office with transit access
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics (response time, resolution rate)
- Participate in weekly training sessions to enhance skills
- Support special projects during peak seasons
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown office
- Passion for helping others