Job Description
Join our dynamic team at San Diego Solutions Group and kickstart your career with immediate weekly pay! We're seeking motivated Entry-Level Customer Service Specialists to deliver exceptional client experiences. This full-time role offers structured training, growth opportunities, and the stability of weekly paychecks. Enjoy a modern office environment in downtown San Diego with flexible scheduling options and comprehensive benefits. Perfect for recent graduates or career changers looking to build professional skills in a supportive setting.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and efficiency
- Process orders, returns, and service requests using CRM software
- Document interactions and maintain accurate customer records
- Collaborate with support teams to resolve complex issues
- Meet daily performance metrics for response times and satisfaction
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities to enhance customer value
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer proficiency with MS Office applications
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and willingness to learn new systems
- Customer service or retail experience preferred
- Valid California driver's license (if field visits required)
- Must pass background check and drug screening