Job Description
Join our dynamic team at Detroit Growth Partners and kickstart your career with weekly pay! We're seeking motivated individuals for our entry-level Customer Service Specialist role in the heart of Detroit. This position offers immediate opportunities for growth, competitive hourly wages, and the stability of consistent weekly paychecks. Enjoy a supportive work environment with comprehensive training and the chance to develop valuable professional skills. If you're ready to build a foundation for long-term success while earning regularly, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Document customer interactions and maintain detailed case records
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics for response time and customer satisfaction
- Participate in ongoing product knowledge training
- Identify and escalate trends in customer feedback to management
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software quickly
- Positive attitude and customer-focused mindset
- Ability to work independently and in a team environment
- Reliable internet connection for remote work components
- Previous customer service experience preferred but not required
- Must be able to pass a background check