Job Description
Join Atlanta's fastest-growing customer service team with immediate weekly pay opportunities! No experience needed—just a passion for helping people. We offer comprehensive training, flexible scheduling, and career advancement paths. Our downtown Atlanta office features modern amenities and a collaborative culture focused on your success. Enjoy direct deposit every Friday while building valuable skills in communication, problem-solving, and CRM systems. Perfect for recent graduates or career changers seeking stability and growth.
Responsibilities
- Handle 50+ daily inbound/outbound customer calls with professionalism
- Resolve billing inquiries and service issues using Salesforce CRM
- Document interactions accurately in client management systems
- Meet weekly performance metrics for call quality and resolution time
- Participate in ongoing product knowledge training sessions
- Collaborate with senior team members on complex cases
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills in English
- Basic computer proficiency with MS Office Suite
- Ability to type 25+ words per minute
- Reliable internet connection for hybrid work options
- Positive attitude with customer-first mindset
- Availability for evening/weekend shifts (1-2 days)
- Pass background check and drug screening