Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! No experience is required – we provide comprehensive training to kickstart your career. This urgent hiring opportunity offers growth potential, competitive benefits, and a supportive work environment. Perfect for recent graduates or career changers looking to build professional skills in San Antonio's thriving job market.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (no college required)
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Must be authorized to work in the US