Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals in Portland, Dorset, with no prior experience required. Full training provided to launch your career in customer excellence. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in the heart of the UK's beautiful Jurassic Coast.
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Resolve inquiries efficiently while maintaining company standards
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Contribute to customer feedback analysis initiatives
Qualifications
- No formal experience required - we train everyone!
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- UK residency or valid work permit
- High school diploma or equivalent