Job Description
Join Advance Solutions Group in Indianapolis and kickstart your career with our comprehensive paid training program! We're seeking motivated individuals to join our customer service team with no prior experience required. Enjoy weekly paychecks, competitive benefits, and a supportive environment designed for growth. Our 4-week paid training covers industry-leading tools, communication techniques, and problem-solving strategies. Upon completion, transition into a permanent role with advancement opportunities in sales, account management, or team leadership. We value work-life balance and offer flexible scheduling options.
Why Choose Us?
• Weekly direct deposit pay
• Paid on-the-job training
• Health insurance and 401(k) matching
• Career advancement pathways
• Collaborative team culture
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Resolve billing inquiries and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and customer satisfaction goals
- Participate in ongoing training and skill development
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office Suite)
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Indianapolis location
- Passion for helping others and problem-solving
- Ability to work flexible hours including weekends if needed