Job Description
Launch your career in customer service with zero experience required! Growth Dynamics Solutions is hiring immediately for Entry-Level Customer Service Specialists in Jacksonville, FL. We provide comprehensive paid training, competitive benefits, and rapid advancement opportunities. Join our dynamic team where your growth is our priority.
What We Offer:
- 4-week paid training program ($20/hour during training)
- Full benefits package (health/dental/vision)
- Performance-based bonuses and incentives
- Clear career path to leadership roles
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone/email/chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet/exceed performance metrics (response time, resolution rate)
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (no college required)
- No prior experience necessary
- Strong communication and active listening skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to Jacksonville office
- Ability to work flexible shifts (including weekends)