Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive paid training to launch your career. This urgent full-time opportunity in Chicago offers competitive pay, growth potential, and a supportive environment. Perfect for recent graduates or career changers looking to develop professional skills in a dynamic setting.
What We Offer:
- 4-week paid training program
- Career advancement pathways
- Comprehensive health benefits
- Flexible schedule options
- Performance-based bonuses
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions in CRM systems
- Collaborate with team to improve processes
- Meet performance metrics for quality and efficiency
- Participate in ongoing skill development
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Reliable transportation to downtown Chicago
- Ability to work flexible hours
- Passion for helping others
- No prior experience required