Job Description
Join our dynamic team in Dallas and kickstart your career with comprehensive training! We're seeking motivated individuals for our entry-level Customer Service Specialist role. No prior experience required – we provide paid on-the-job training to ensure your success. Immediate hire opportunity with competitive benefits and career growth potential.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using CRM tools and established protocols
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Must be available for immediate start
- Basic computer proficiency
- Willingness to work flexible hours if needed