Job Description
Launch your career with comprehensive training! Growth Solutions Ltd is seeking motivated Entry-Level Customer Service Specialists in London to join our award-winning team. No prior experience required – we provide full paid training in communication, CRM systems, and client relationship management. This role offers clear career progression paths and a supportive environment to develop professional skills while serving diverse clients across multiple industries.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Utilize Salesforce CRM to document interactions and track client issues
- Collaborate with senior team members to resolve complex inquiries
- Participate in daily training sessions to master product knowledge
- Meet performance metrics for response time and customer satisfaction
- Contribute to team improvement initiatives through feedback sessions
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong written and verbal communication skills
- Basic computer literacy with willingness to learn new software
- Ability to work flexible hours including weekends
- Positive attitude with commitment to continuous learning
- Valid UK work authorization
- No prior experience required – training provided