Job Description
Join our dynamic team in Pittsburgh! We're urgently seeking motivated individuals with no prior experience to launch your career in customer service. At Pittsburgh Innovations Group, we believe in nurturing talent and providing comprehensive on-the-job training. This full-time role offers competitive pay, benefits, and clear growth opportunities. If you're a fast learner with excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Meet performance metrics for response time and resolution
- Contribute to a positive team environment
Qualifications
- No experience required – we train everyone!
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment