Job Description
Join our dynamic team at Urban Solutions Group and kickstart your career with zero experience required! We're seeking motivated individuals for part-time Customer Service Specialist roles in Washington DC. Perfect for students, career changers, or anyone seeking flexible hours. Enjoy competitive pay, comprehensive training, and a supportive environment that values growth and development. Apply today and transform your potential into opportunity!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve inquiries efficiently
- Utilize CRM software to track interactions and update databases
- Adhere to company policies and compliance standards
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for process improvements
Qualifications
- No prior experience necessary – we provide full training!
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Reliable internet access for remote work components
- Flexibility to work evenings/weekends (15-25 hours/week)
- Positive attitude and customer-focused mindset
- Ability to pass standard background check