Job Description
Join our dynamic team at Urban Retail Solutions as an Entry Level Customer Service Specialist! This part-time role is perfect for motivated individuals starting their careers in customer-centric environments. You'll gain hands-on experience in retail operations while supporting our Oakland community with exceptional service. Enjoy flexible scheduling, competitive pay, and growth opportunities within a supportive company culture. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service through in-person and digital interactions
- Process transactions accurately using POS systems
- Assist with inventory management and stock organization
- Resolve customer inquiries and complaints efficiently
- Collaborate with team members to maintain store presentation
- Participate in product knowledge training sessions
- Support promotional events and seasonal activities
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Availability to work evenings, weekends, and holidays
- Valid California ID and reliable transportation
- Previous customer service experience preferred but not required