Job Description
Launch your career in tech with our paid training program! Growth Tech Solutions is urgently hiring Entry-Level Customer Service Specialists in Houston, TX. No experience required—we provide comprehensive training to help you succeed. Join our innovative team and start building your future today!
What We Offer:
- Full-time position with benefits (health, dental, vision)
- 4-week paid training program ($18/hour during training)
- Career advancement opportunities to tech roles
- Modern downtown Houston office with free parking
- Collaborative culture with mentorship programs
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems accurately
- Collaborate with technical support teams for complex cases
- Participate in weekly skill-building workshops
- Meet performance metrics for customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong verbal and written communication skills
- Basic computer proficiency (typing, MS Office)
- Ability to learn technical systems quickly
- Positive attitude with customer-first mindset
- Must pass background check and drug screen