Job Description
Launch your career with our industry-leading paid training program! Tampa Bay Growth Partners is urgently hiring motivated Entry Level Customer Service Specialists in Tampa, FL. No experience required—we'll provide comprehensive hands-on training to equip you with essential skills in client communication, problem-solving, and CRM systems. Join our award-winning team and enjoy competitive benefits, career advancement opportunities, and a supportive work environment designed for your success.
This is your chance to gain valuable experience in a growing industry while earning a competitive salary. We're looking for dedicated individuals ready to grow with us. Apply today to start your journey toward a fulfilling career!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve client inquiries and issues efficiently using company protocols
- Maintain accurate client records in Salesforce CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in weekly training sessions to master new skills
- Meet key performance metrics for response times and resolution rates
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new software
- Positive attitude and team-oriented mindset
- Ability to work flexible hours including weekends
- Valid driver's license (for occasional client site visits)
- No prior experience required—training provided