Job Description
Launch your career with our paid training program! Growth Careers Inc. is seeking motivated individuals for full-time Customer Service Specialist roles in Houston. No experience required – we provide comprehensive paid training to build your skills in just 4 weeks. Join our award-winning team and enjoy competitive benefits, career advancement opportunities, and a supportive work environment.
What We Offer:
- 4 weeks of paid hands-on training ($15/hour during training)
- Full-time schedule with Monday-Friday availability
- Health, dental, and vision insurance after 90 days
- 401(k) with company matching
- Paid time off and holidays
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues using CRM software and knowledge base
- Document interactions and maintain accurate client records
- Collaborate with team members to ensure consistent service delivery
- Meet performance metrics including response time and satisfaction scores
- Continuously improve product knowledge through ongoing training
- Upsell products and services when appropriate
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and customer-focused mindset
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced environment with multiple tasks
- Positive attitude and team collaboration skills
- No prior experience necessary – training is provided