Job Description
Launch your career in Houston with zero experience required! We're urgently hiring Entry-Level Customer Service Specialists for our dynamic Houston team. No prior experience needed – we provide comprehensive paid training to transform motivated individuals into customer service professionals. Join our award-winning team and build your future in one of America's fastest-growing cities.
Why Choose Us?
- Full-time position with competitive benefits
- 4-week paid training program ($1,500 stipend)
- Career advancement path to team lead/supervisor
- Modern downtown Houston office with flexible scheduling
- Health/dental/vision insurance after 90 days
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions in CRM system with 100% accuracy
- Collaborate with technical teams to resolve complex cases
- Meet monthly performance metrics (CSAT, resolution rates)
- Participate in ongoing skill development workshops
- Maintain positive brand image in all customer interactions
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Basic computer literacy (typing 25+ WPM)
- Strong verbal communication skills
- Ability to work flexible hours (including weekends)
- Problem-solving mindset with attention to detail
- Authorized to work in the United States
- Pass background/drug screen checks