Job Description
Ready to start your career today? No experience needed! Urban Opportunities Inc. is hiring motivated Entry-Level Customer Service Specialists in Detroit, MI. Join our dynamic team and gain valuable skills while making a real impact. We offer immediate hire, competitive pay, and comprehensive training. If you're passionate about helping others and eager to grow professionally, this is your perfect opportunity!
What We Offer:
- Immediate start date
- Full-time position with benefits
- Paid on-the-job training
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issuesDocument interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Learn product knowledge through training
- Contribute to positive customer experiences
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit