Job Description
Join Detroit's fastest-growing team! We're urgently hiring motivated entry-level candidates for our Customer Service Specialist roles. No experience necessary – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers seeking stability in Detroit's booming job market.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using company resources and protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training and skill development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, internet navigation)
- Ability to thrive in a fast-paced team setting
- Positive attitude and willingness to learn new systems