Job Description
Launch your career with Growth Horizons LLC – Charlotte's premier entry-level employer! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, flexible scheduling, and clear pathways to advancement. Our supportive environment ensures you'll develop essential skills while making a real impact. No degree required! Apply today to start your professional journey in one of America's fastest-growing cities.
Responsibilities
- Delocate exceptional customer experiences via phone, email, and live chat
- Resolve inquiries using our proprietary CRM system with full training provided
- Document interactions accurately in our centralized database
- Collaborate with team members to maintain service excellence standards
- Participate in weekly skill-building workshops and mentorship sessions
- Contribute to process improvement initiatives as you grow
Qualifications
- High school diploma or equivalent (GED accepted)
- No professional experience required – we train from ground zero!
- Strong verbal communication and active listening skills
- Proficient in basic computer navigation (email, browsers)
- Adaptability to learn new technologies quickly
- Positive attitude and commitment to teamwork
- Reliable transportation to our Charlotte downtown hub