Job Description
Start your career tomorrow! We're seeking motivated individuals with no prior experience to join our dynamic customer service team in Philadelphia. This full-time role offers comprehensive training, career growth opportunities, and a supportive work environment. If you're eager to learn, excel in customer interactions, and build a professional future, apply today!
Why Join Us?
- Free paid training and certification
- Clear advancement path to team lead/supervisor roles
- Comprehensive benefits package (health/dental/vision)
- Flexible scheduling options
- Modern downtown office with transit access
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Process orders and update customer records
- Collaborate with team members to ensure service quality
- Meet performance metrics (e.g., response time, resolution rate)
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- No prior experience required - we provide training!
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to type 30+ WPM and navigate basic software
- Positive attitude and customer-first mindset
- Reliable transportation and punctuality
- Team player with collaborative spirit
- Basic computer proficiency (Windows/Mac)