Job Description
URGENT HIRING ALERT: No experience? No problem! Columbus Growth Partners is seeking motivated Entry-Level Customer Service Specialists to join our expanding team in Columbus, GA. If you're a people person with a passion for helping others, this is your golden opportunity to launch your career! We provide comprehensive paid training, flexible scheduling, and a supportive environment where your growth matters. Join us in delivering exceptional service while building valuable skills for your future. Apply today – positions fill fast!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing issues and process orders efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities to enhance customer experience
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability (25+ WPM)
- Positive attitude and problem-solving mindset
- Reliability and punctuality essential
- Ability to work in a fast-paced environment
- Pass background check and drug screening