Job Description
Join our dynamic team in Virginia Beach and launch your career with zero experience required! Coastal Career Solutions is urgently seeking motivated Entry-Level Customer Service Specialists to join our award-winning support team. We provide comprehensive paid training, flexible scheduling options, and rapid advancement opportunities for dedicated team players. If you're passionate about helping others and ready to grow professionally, this is your perfect starting point.
Why Choose Us?
• Industry-leading onboarding program
• Health benefits after 90 days
• Monthly performance bonuses
• Modern downtown office with ocean views
• Tuition reimbursement for continuing education
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues with empathy and efficiency
- Collaborate with team members to maintain service standards
- Document interactions using CRM software (training provided)
- Identify opportunities to improve customer satisfaction
- Participate in weekly skill development workshops
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (students welcome)
- Zero prior experience required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Basic computer literacy (typing 25+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our Virginia Beach location