Job Description
Launch your career with Growth Horizon Solutions! We're urgently hiring passionate individuals for our entry-level Customer Service Specialist roles in Portland, Ohio. No prior experience required – we provide comprehensive training and mentorship to set you up for success. Join our dynamic team where your growth matters, and contribute to delivering exceptional customer experiences. Enjoy competitive pay, benefits, and a supportive environment designed to help you thrive professionally.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in CRM systems and follow established protocols
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and skills
- Contribute to process improvement initiatives for better customer support
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new tools
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Pass background check and drug screening