Job Description
Launch your career in Long Beach with CityCare Solutions! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. As an Entry-Level Customer Service Specialist, you'll receive comprehensive paid training to develop essential skills while supporting our community-focused mission. Enjoy competitive pay, flexible scheduling options, and clear pathways for growth within our award-winning organization.
Why Join Us?
- Industry-leading training program
- Comprehensive health benefits package
- Clear career advancement opportunities
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and update customer records accurately
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics while maintaining service quality
- Participate in ongoing skills development sessions
- Contribute to team initiatives for service improvement
- Adhere to company policies and regulatory requirements
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Long Beach office
- Availability to work weekdays and weekends (flexible shifts)