Job Description
Join Georgia Tech Solutions' dynamic team as an Entry Level Customer Service Specialist! We're hiring immediately for motivated individuals ready to start their professional journey tomorrow. No experience necessary – we provide comprehensive training to launch your career in customer success. Enjoy a supportive environment with growth opportunities, competitive benefits, and the chance to make an immediate impact in Atlanta's thriving tech sector.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with exceptional professionalism
- Process orders, troubleshoot issues, and resolve customer concerns efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify opportunities to enhance customer experience and satisfaction
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office suite
- Positive attitude and willingness to learn new technologies
- Reliable transportation to our Atlanta office
- Must be available for immediate start (tomorrow possible)