Job Description
Ready to kickstart your career without prior experience? GrowthEdge Solutions is hiring motivated Entry-Level Customer Service Specialists in Charlotte, NC! Join our dynamic team where your enthusiasm and dedication matter more than your resume. Enjoy immediate start, comprehensive training, and a supportive environment designed for growth.
Why Join Us? Competitive hourly pay, flexible scheduling, health benefits after 60 days, and clear advancement paths. We invest in our people – no experience required, just a passion for helping others!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation, email)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work options
- Authorization to work in the United States