Job Description
Join Cleveland Career Launch and kickstart your professional journey with our paid training program designed for motivated individuals with no prior experience. We're urgently hiring Customer Service Specialists to join our dynamic team in Cleveland, OH. Enjoy comprehensive on-the-job training, competitive compensation, and clear career advancement pathways. No experience required – just your enthusiasm to learn and grow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders, resolve inquiries, and maintain accurate records
- Collaborate with team members to optimize service delivery
- Adhere to company policies and quality standards
- Continuously improve product knowledge and service techniques
- Contribute to team goals and performance metrics
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment