Job Description
Launch your career with GrowthTech Solutions! We're seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic Austin team. No experience required – we provide comprehensive training to help you succeed in a fast-paced environment. Enjoy competitive pay, growth opportunities, and a supportive workplace culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to improve processes
- Meet performance metrics for customer satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Ability to learn new technologies quickly
- Positive attitude and teamwork mindset
- Basic computer proficiency
- Reliable transportation to Austin office