Job Description
Start your career today with no prior experience required! Urban Growth Solutions is seeking motivated individuals for immediate full-time roles in our bustling New York headquarters. We provide comprehensive on-the-job training and a supportive environment to help you thrive. Join our team of professionals and gain valuable skills while making a real impact in the customer service industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training sessions
- Contribute to team meetings and improvement initiatives
Qualifications
- No experience necessary - we train all new hires
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our Manhattan office