Job Description
Launch your career with Horizon Growth Partners! We're seeking motivated individuals with no prior experience to join our dynamic customer service team in Oklahoma City. Our comprehensive training program will equip you with the skills needed to succeed in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our expanding organization. If you're a people person with a passion for helping others, this is your chance to build a rewarding career from the ground up.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service processes
- Participate in ongoing training to enhance product knowledge and communication skills
- Meet daily performance metrics including call quality and resolution times
- Contribute to a positive team culture through collaboration and support
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask and adapt to changing priorities
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality
- Must be authorized to work in the United States