Job Description
Start your career tomorrow with Pacific Coast Solutions! We're seeking motivated Entry-Level Customer Service Specialists to join our dynamic team in Long Beach, CA. No experience required—just your enthusiasm and willingness to learn. We provide comprehensive training and growth opportunities for dedicated individuals. Enjoy competitive compensation, benefits, and a supportive work environment. Apply today and begin your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve processes
- Meet performance metrics for response times
- Participate in ongoing training sessions
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and customer-first mindset
- Reliable attendance and punctuality
- Must pass background check