Job Description
Join our dynamic team at Chicago Business Solutions Inc. as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals in Chicago with no prior experience – just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and career growth opportunities in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve issues efficiently while maintaining high satisfaction rates
- Update customer information in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately and follow company protocols
- Participate in ongoing training programs
- Contribute to team performance goals
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive, customer-focused mindset
- Must pass background check
- Authorization to work in the US required