Job Description
Launch your career with Louisville Business Solutions! We're seeking enthusiastic individuals for our Entry-Level Customer Service Specialist role. No experience required—comprehensive training provided. This full-time position offers immediate start opportunities and career growth potential in a supportive environment. Join our dynamic team and develop essential professional skills while serving diverse clients.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and maintain accurate client records
- Resolve customer concerns with empathy and efficiency
- Collaborate with team members to achieve service targets
- Utilize CRM systems for documentation and tracking
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication and active listening skills
- Basic computer proficiency (typing, internet navigation)
- Ability to remain calm under pressure
- Willingness to learn new technologies
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Louisville office