Job Description
Join Nexus Global Solutions as an Entry-Level Customer Service Specialist and kickstart your career with zero experience required! We offer comprehensive paid training, competitive daily pay options, and a supportive environment for growth. Perfect for motivated individuals seeking stability in Atlanta's thriving tech hub. Enjoy flexible scheduling, performance-based bonuses, and opportunities for advancement within 6 months. Apply now and transform your career trajectory!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Update customer records in CRM systems with accuracy
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product knowledge training sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work in fast-paced environments
- Valid government-issued ID for background check
- Reliable transportation to downtown Atlanta office