Job Description
Join Milwaukee's fastest-growing tech startup! We're urgently hiring entry-level Customer Service Specialists to join our dynamic team. No experience required – we provide comprehensive training. This is your chance to launch your career in a supportive environment with immediate start dates and growth opportunities. Enjoy competitive pay, flexible scheduling, and a collaborative workplace culture.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to improve service quality
- Participate in ongoing product training sessions
- Meet daily performance metrics and KPIs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Customer service mindset (formal experience not required)
- Reliable transportation to downtown Milwaukee office
- Flexibility to work weekends if needed
- Positive attitude and eagerness to learn