Job Description
Exciting opportunity for career starters! Growth Horizons LLC is urgently hiring Entry-Level Customer Service Specialists in Charlotte, NC. No experience required – we provide comprehensive training! Join our dynamic team and launch your professional journey with industry-leading benefits and growth opportunities.
Why Join Us? Competitive pay, health/dental/vision insurance, 401k matching, paid time off, and clear advancement paths. We value fresh perspectives and invest heavily in employee development.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Document interactions using CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for call quality and resolution
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and adaptability
- Ability to work in fast-paced environments