Job Description
Join our award-winning team as a Customer Service Specialist! No experience needed – we provide comprehensive training to kickstart your career in retail. Urban Retail Group is seeking enthusiastic individuals who thrive in fast-paced environments and love helping customers. This full-time position offers growth opportunities, competitive pay, and a supportive team culture. Perfect for recent graduates or career changers looking to build professional skills.
What You'll Gain:
- Industry-leading training program
- Career advancement pathways
- Health benefits after 90 days
- Employee discounts on premium products
- Flexible scheduling options
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and store displays
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to achieve sales targets
- Maintain clean, organized store environment
- Participate in ongoing product knowledge training
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Basic math abilities for transaction processing
- Availability to work weekends and holidays
- Reliable transportation to shift locations
- Team-oriented mindset with problem-solving aptitude