Job Description
Join our dynamic team at Phoenix Innovations Group! We're urgently hiring enthusiastic individuals with no prior experience for our Entry-Level Customer Service Specialist positions. This is your opportunity to launch your career in a supportive environment with comprehensive training provided. Our Phoenix-based company offers competitive pay, growth opportunities, and a collaborative culture. If you're a motivated team player with excellent communication skills, we want to hear from you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in ongoing product knowledge training
- Maintain accurate customer interaction records
- Support sales initiatives and promotional campaigns
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet access for remote work options
- Valid work authorization in the United States