Job Description
Launch your career with our comprehensive paid training program! No experience required – we're seeking motivated individuals ready to grow with us. Join our dynamic team in Louisville and gain valuable skills in customer relationship management, communication, and problem-solving. Enjoy competitive pay, benefits, and a clear path for advancement.
What We Offer:
- 4-week paid training program ($16/hr during training)
- Health insurance and retirement benefits
- Career development workshops
- Performance-based quarterly bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues using step-by-step guidance
- Document interactions in CRM systems accurately
- Collaborate with senior team members on complex cases
- Meet daily performance metrics (target: 25+ interactions)
- Participate in ongoing skills workshops
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication skills
- Proficient with basic computer applications
- Ability to work flexible shifts (including weekends)
- Strong problem-solving aptitude
- Positive attitude and willingness to learn
- Valid work authorization in the US