Job Description
Start your professional journey tomorrow with ChicagoCare Careers! We're seeking motivated Entry Level Customer Service Specialists to join our dynamic team in downtown Chicago. No prior experience required – we provide comprehensive training to launch your career in healthcare administration. Enjoy flexible scheduling, competitive pay, and growth opportunities within Illinois' leading healthcare provider.
Perfect for students, career changers, and recent graduates. Join us in making a difference while building valuable skills in patient communication, data management, and healthcare operations.
Responsibilities
- Provide exceptional patient support via phone, email, and in-person inquiries
- Manage appointment scheduling and patient record updates in our HIPAA-compliant system
- Collaborate with healthcare teams to ensure seamless patient experiences
- Process insurance verifications and billing documentation
- Resolve patient concerns with empathy and professionalism
- Assist with administrative tasks including data entry and file management
- Participate in ongoing training to enhance service quality
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills with a customer-first mindset
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including evenings and weekends
- Detail-oriented with excellent organizational abilities
- Valid work authorization in the United States
- Passion for healthcare and helping others
- No experience required – training provided