Job Description
Launch your career with zero experience required! Austin Growth Partners offers paid training and weekly pay for motivated individuals. We're seeking enthusiastic Customer Service Specialists to join our award-winning team in Austin, TX. Enjoy comprehensive onboarding, mentorship, and growth opportunities while serving diverse clients across tech, retail, and healthcare sectors. Our modern downtown office features collaborative workspaces and competitive benefits.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues using our proprietary CRM system
- Process orders, returns, and service requests accurately
- Document interactions in client management database
- Meet weekly performance metrics for resolution time and satisfaction
- Participate in bi-weekly training sessions to enhance skills
- Collaborate with cross-functional teams on process improvements
Qualifications
- No prior experience required - we provide all training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer literacy (typing 30+ WPM preferred)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Valid US work authorization
- Pass background check and drug screening