Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist at Urban Retail Solutions! No prior experience is required – we provide comprehensive training to launch your career in retail. Enjoy a flexible part-time schedule while developing valuable customer interaction skills in a supportive environment. This role offers growth opportunities and competitive pay in Atlanta's vibrant retail sector. Perfect for students, career changers, or anyone seeking to build professional experience.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and store merchandising
- Resolve customer inquiries and complaints with empathy
- Collaborate with team members to maintain store standards
- Participate in product knowledge training sessions
- Support loss prevention procedures and safety protocols
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Reliable transportation and punctual attendance
- Positive attitude with customer-first mindset
- Ability to stand for extended periods and lift 25 lbs
- No experience required – training provided