Job Description
Join Memphis Growth Partners as an Entry-Level Customer Service Specialist and kickstart your career with zero experience required! We're seeking enthusiastic individuals to represent our growing portfolio of local Memphis businesses. Enjoy comprehensive paid training, flexible scheduling, and opportunities for advancement within 6 months. Our supportive team environment welcomes newcomers and provides all resources needed to thrive.
As a cornerstone of our client success team, you'll become the face of Memphis's most beloved brands while building transferable skills in communication, problem-solving, and digital tools. We value character over credentials and invest heavily in our people's growth.
Responsibilities
- Deliver exceptional customer experiences via phone, email, and in-person interactions
- Master company products/services through our structured training program
- Resolve customer inquiries and complaints with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to maintain service standards
- Participate in weekly skill development sessions
- Support cross-functional projects as your expertise grows
Qualifications
- No prior experience required - we train everyone from day one
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication skills and approachable demeanor
- Basic computer literacy (typing, email, internet navigation)
- Reliable transportation to our Memphis headquarters
- Ability to work flexible shifts including weekends
- Passion for helping others and representing Memphis businesses
- Willingness to learn new technologies and processes