Job Description
Ready to launch your career in Memphis? Memphis Community Solutions is seeking motivated Entry-Level Customer Service Specialists to join our growing team. No prior experience required—we provide comprehensive paid training to set you up for success. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
As a key member of our client experience team, you'll handle inquiries, resolve issues, and build lasting relationships. If you're a people person with a can-do attitude and want to start your professional journey in Memphis, this is your opportunity!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to develop product knowledge and skills
- Support department goals through consistent performance metrics
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable attendance and punctuality